(919) 303-3368
Apex, NC

BounceU

More than Birthdays at BounceU
Reserve Now

About BounceU of Apex 

Looking to plan a birthday party that your kids and their friends will always remember? Then BounceU of Apex is the place to be!  BounceU is the bestest party place because we’ve got something so super special, you can’t find it anywhere else: the biggest, bounciest, jumpiest inflatables ever! Your party is like totally 100% private too, so you have the whole place to yourself, and your child gets to be the most important person in the whole wide world for a day. Our Personal Party Pros are also on hand to make sure everyone is having a fantastical time. They set up the party room, keep an eye on all the crazy fun, clean up, and even take all those amazing presents out to car. Yippee! 

Sounds seriously sweet, right? Call BounceU of Apex today at (919) 303-3368 to book your next birthday bash!

General

Is there an age limit?
BounceU is suitable for ages 2 to adult. Walkers up to 2 years can go in, but since the equipment is quite big and manufacture safety requires minimum heights for riders, that vary from ride to ride, children that do not meet the required heights will not be allowed to ride. They are encouraged to enjoy the toddler area or any of the interactive games. Non-walkers and young toddlers are NOT allowed to go on the equipment. We do encourage adults to participate in the bounce rooms.
Can we just come in and play?
Yes! You are welcome to come in to play during our scheduled "Open Bounce" times. Please see our Open Bounce page for more information, or our Events Calendar for scheduled Open Bounce times.
I forgot my socks! What can I do?
Everyone bouncing on the equipment MUST wear socks. We offer BounceU socks for sale at the front desk.

Birthday Party

Do I have to know my head count and other options when I reserve my party?
No. We will call you approximately 5 days prior to your scheduled party date to confirm your head count. You can place your order for food, cake, and other add-ons at that time.
Is a deposit required?
A $75 deposit is required to reserve your party. You may pay over the phone with a credit or debit card or book your party at our website. The deposit is applied to the party price and is fully refundable if cancelled at least 21 days before the event date.
What if I need to reschedule my party?
Parties may be rescheduled up to 14 days before your party. After 14 days a $50 rescheduling fee applies. Changing the date or time of your party will be considered as rescheduling.
I've already booked my party. Can I change it to a different party package?
You may upgrade to a large package at any time. However, due to our staff scheduling requirement, we do not downgrade out package sizes.
What happens if my guests or I arrive late? Can I get a time extension?
Unfortunately we cannot extend your party time when you or your guests arrive late. We host back-to-back parties every day, and staying on-schedule is critical to our guest satisfaction and operations. We recommend you ask your guests to arrive 15 minutes before the party start time for check in.
You say that the party includes a certain number of guests. What if some parents want to stay and watch? Do they count as party guests?
No. Adults may stay during the party and watch the children play on the inflatables, or just relax at BounceU and socialize with other parents. They may also participate, as long as they first sign our standard Release and Waiver and are issued a wristband or a hand stamp.
Is each guest, including adults, required to have a completed/signed waiver?
For insurance purposes, all guests who enter our bounce stadiums must have a completed/signed waiver on file. Waivers for children under 18 must be completed and signed by a parent/guardian. For your convenience, we also include our waiver in our birthday invitation, and additional waivers are available at the front desk. If you complete an Online Waiver through our website, it will be kept on file for one year.
How do I get invitations for my party?
After you book your party, you can pick up your FREE invitation cards, along with other party information, at BounceU. Please call first before you come, as our hours of operation vary. If you would like your invitations to be mailed to you, the mailing fee is $2.50. In addition to invitation cards, access to BounceU’s online e-vite system with RSVP features is available free of charge.
Can we have the bounce room for a longer amount of time?
Generally, this is plenty of bounce time. It’s like putting the kids on a treadmill for an hour without stopping. They are usually pretty hungry and thirsty at that point. However, if space allows you can pay for extra time if you would like. Please call for pricing details.
Can I use my own decorations and/or paper products in the party room?
You are welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, confetti, or piñatas.
Can I bring in my own food and drinks?
You are welcome to bring your own cake or cupcakes. If you would like to serve additional food, however, you would need to our menu. We have relationships with local restaurants to cater food, so your order will be delivered hot to your party room! We are sorry, but no other outside food or drink is permitted.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party to ensure that your food is fresh and arrives on time. We do not maintain extra food products on the BounceU premises.
I don't want to serve a full meal. Can I bring in my own snacks?
We have snack food options available; see our Party Add-Ons page for more information. Please do not bring in any food other than cake or cupcakes.
If I am bringing in my own cake, do I need to bring in my own plates and napkins?
No. All paper and plastic products are included in your party package, and we are more than happy to supply them. If you would like the paper and plastic items to fit a specific theme, you are welcome to bring your own.