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Home >> Locations
>> Texas >>
El Paso,
TX >> Frequently Asked Questions 1610 N. Zaragosa, El
Paso, TX (800) 671-6914 Private
Parties Party
Amenities Open
Bounce
F.A.Q. BounceU Gift
Shop Reservations
Waiver
Directions F.A.Q. - General
F.A.Q. - Food &
Cake Is there an age limit? BounceU is suitable for ages 3 to adult. Walkers
up to 3 years can go in, but should have an adult
accompanying them since the equipment is quite big.
Non-walkers and young toddlers are NOT recommended to go on
the equipment. We do encourage adults to participate
in the bounce rooms. They tend to have as much, or
even more, fun than the kids. Can we just come in and play? You are welcome to come in to play during our scheduled
"open bounce" times. Please see our Open
Bounce page for more information. We typically have Open Bounce sessions during school
holidays and half days as well. Contact us for more
information about special schedules. Do I have to know my head count and other
options when I reserve my party? No. We will call you about 5 days before your
scheduled party date to confirm your head count. You
can place an order for food and other add-ons at that
time. Can we have the bounce room for longer than an
hour and 15 minutes? Generally, this is plenty of bounce time. It is
like putting the kids on a treadmill for an hour without
stopping. They are usually pretty hungry and thirsty
at that point. However, you can pay for an extra hour
if you would like. An extra hour can be added for
$100 in addition to the regular party price for Sunday
through Friday parties and $125 for Saturday parties. I don't think 45 minutes is enough time in the
party room, can we have it for longer? Based on our party scheduling, we cannot offer an
extended stay in the party room, however, it is our
experience that our party hosts do an excellent job of
making the celebration, be it pizza, cake or gifts, fit the
allowed time. Some parents have chosen to take
unopened gifts home so that the children can enjoy their
meal and good company in our facility and then open
presents leisurely at home. Can I bring in my own food and
drinks? You are welcome to bring in your own cake, if it is not
included in the Birthday Party Package. If you would
like to add additional food items, we ask that you use our
menu NO OUTSIDE FOOD OR DRINKS ARE ALLOWED! Can I order extra pizza or other food once my
party has begun? No. We must order food products the day before
your party so that all meals are prepared to order with
fresh ingredients. We do not maintain extra food
products at the BounceU premises. Birthday Party · Private Party ·
Children's Party · Inflatables · Bounce House ·
Bounce Party · Birthday Parties |
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