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Home >> Locations
>> North
Carolina >> Greensboro, NC >>
Frequently Asked Questions 615 Dolley Madison Road,
Greensboro, NC (336) 299-9797 Private
Parties Party
Amenities Open
Bounce
F.A.Q. BounceU Gift
Shop
Reservations
Waiver Directions F.A.Q. - General
F.A.Q. - Food &
Cake Is there an age limit? BounceU is suitable for ages 3 to adult. Walkers
up to 3 years can go in, but should have an adult
accompanying them since the equipment is quite big.
Non-walkers and young toddlers are NOT recommended to go on
the equipment. We do encourage adults to participate
in the bounce rooms. They tend to have as much, or
even more, fun than the kids. Can we just come in and play? You are welcome to come in to play during our scheduled
"open bounce" times. Please see our Open
Bounce page for more information. Do I have to know my head count and other
options when I reserve my party? No. We will call you about 3 days before your
scheduled party date to confirm your head count. You
can place an order for food and other add-ons at that
time. You say that the party includes up to 25
people. What if some parents want to stay and
watch? Do they count as part of the 25? The 25 person limit applies only to those participants
who are going to play on the equipment. Parents are
welcome to participate and do not count as part of the 25
participants. If they choose not to participate on
the equipment, they are welcome to stay and watch.
However, there is not a lot of extra seating in the bounce
rooms and the party rooms cannot comfortably seat more than
40 people. Can we have the bounce room for longer than an
hour and 15 minutes? Generally, this is plenty of bounce time. It is
like putting the kids on a treadmill for an hour without
stopping. They are usually pretty hungry and thirsty
at that point. I don't think 45 minutes is enough time in the
party room, can we have it for longer? It is our experience that our party hosts do an
excellent job of making the celebration, be it pizza, cake
or gifts, fit the allowed time. Some parents have
chosen to take unopened gifts home so that the children can
enjoy their meal and good company in our facility and then
open presents leisurely at home. However, you can
have it for an extra 15 minutes for $30. Can we bring confetti, pinatas or other
decorations for the party room? No messy or dangerous party supplies can be brought into
the party rooms. If these items are used, you will be
subject to a $25 clean-up fee. Decorations can not be
taped onto the walls. Can I bring in my own food and
drinks? You are welcome to bring in your own cake.
However, if you would like to serve a meal, we ask that you
use our menu. We have relationships with local
restaurants to cater food. They deliver hot right
when you are leaving your bounce room, so it will be ready
right when you are. NO OUTSIDE FOOD OR DRINKS ARE
ALLOWED EXCEPT FOR CAKE. I don't want to serve a full meal can I bring in
my own snacks? We have snack food options available; see the Party
Amenities page for more information. Please do
not bring in food other than your party cake. If I am bringing in my own cake, do I need to
bring in my own plates and napkins? No. All paper products, cups and utensils are
provided with every party, but please bring in your own
candles. Can I order extra pizza once my party has
begun? We must order food products the day before your party so
that all meals are prepared to order with fresh
ingredients. We may be able to add extra pizza, but
we cannot guarantee. We do not maintain extra food
products at the BounceU premises. Are drinks free to all of my
guests? Each party includes two 2 liter sodas according to the type of party scheduled (Premier, Mega or Spectacular). Additional 2 liter drinks may be purchased for $1.99. Apple juice and bottled water may also be purchased. Birthday Party · Private Party ·
Children's Party · Inflatables · Bounce House ·
Bounce Party · Birthday Parties |
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