Bounce U - Henderson NV - Frequently Asked Questions

Home >> Locations >> Nevada >> Henderson, NV >> Frequently Asked Questions

1000 Stephanie Place, Suite 16, Henderson, NV (702) 735-JUMP (5867)

Private Parties Party Amenities Open Bounce F.A.Q. BounceU Gift Shop Reservations Waiver Directions

F.A.Q. - General F.A.Q. - Food & Cake

Is there an age limit?

BounceU is suitable for ages 3 to adult. Walkers up to 3 years can go in, but should have an adult accompanying them since the equipment is quite big. Non-walkers and young toddlers are NOT recommended to go on the equipment. We do encourage adults to participate in the bounce rooms. They tend to have as much, or even more, fun than the kids.

Can we just come in and play?

Absolutely! Please see our Open Bounce page for more information.

Do I have to know my head count and other options when I reserve my party?

No. We will call you about 3 days before your scheduled party date to confirm your head count. You can place an order for food and other add-ons at that time.

You say that the party includes up to 24 people. What if some parents want to stay and watch? Do they count as part of the 24?

The 24 person limit applies only to those participants who are going to play on the equipment. Parents are welcome to participate, but would then count as part of the 24. If they choose not to participate on the equipment, they are welcome to stay and watch.

Step 1: How Can We Help?

Step 2: Request a Reservation

Step 3: Download a Waiver

Step 4: Get Directions

Clean, Indoor, Climate-Controlled, Inflatable Fun!

Can we have the bounce room for longer than an hour and 15 minutes?

Based on our party scheduling, we cannot offer an extended stay in the bounce rooms. However, you may reserve 2 party slots for an additional 1hour and 15 minutes at the regular party rate.

I don't think 45 minutes is enough time in the party room, can we have it for longer?

It is our experience that our party hosts do an excellent job of making the celebration, be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take unopened gifts home so that the children can enjoy their meal and good company in our facility and then open presents leisurely at home. However, we can reserve for you an extra 15 minutes in the party room for an additional $25 or extra 30 minutes for an additional $50.

Can we bring confetti, pinatas or other decorations for the party room?

Messy or dangerous party supplies cannot be brought into the party rooms. If you have a special item that you would like us to consider please call the Desk Manager for more details. If messy or dangerous party supplies are used, you may be subject to a clean-up fee up to $25.

Top of Page

Clean, Indoor, Climate-Controlled, Inflatable Fun!

Can I bring in my own food and drinks?

You are welcome to bring in your own cake. However, if you would like to serve a meal, we ask that you use our menu. We have relationships with local restaurants to cater food. They deliver hot right when you are leaving your bounce room, so it will be ready right when you are. If you order one of our meals, we will provide all-you-can-drink. If you would like us to provide drinks only, they are available for 99 cents and again, it is a bottomless cup. NO OUTSIDE FOOD OR DRINKS ARE ALLOWED EXCEPT FOR CAKE.

I don't want to serve a full meal, can I bring in my own snacks?

We have many snack food options you can select: veggie tray, fruit tray, cookies, and large party bowl of snacks (pretzel, goldfish, or CHEX mix). Please see Party Amenities page for more information. But please do not bring in food other than your party cake.

Clean, Indoor, Climate-Controlled, Inflatable Fun!

If I am bringing in my own cake, do I need to bring in my own plates and napkins?

Yes. We provide all of the paper products if you purchase food items through us. However, we recommend that you bring in your own to accompany food brought in by you. You can also use our plates and napkins for $0.40/person.

Can I order extra pizza or other food once my party has begun?

Maybe. We order food products the day before your party so that all meals are prepared to order with fresh ingredients. We do not maintain extra food products at the BounceU premises. However, we will try to accommodate you as much as possible.

Top of Page

Birthday Party · Private Party · Children's Party · Inflatables · Bounce House · Bounce Party · Birthday Parties