Bounce U - Lexington KY - Frequently Asked Questions

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3644 Boston Road, Suite 130, Lexington, KY (859) BounceU or (859) 268-6238

Private Parties Party Amenities Open Bounce F.A.Q. BounceU Gift Shop Reservations Waiver Directions

F.A.Q. - General F.A.Q. - Food & Cake

Is there an age limit?

BounceU is suitable for ages 3 to adult. Walkers up to 3 years can go in, but should have an adult accompanying them since the equipment is quite big. Non-walkers and young toddlers are NOT recommended to go on the equipment. We do encourage adults to participate in the bounce rooms. They tend to have as much, or even more, fun than the kids.

Can we just come in and play?

You are welcome to come in to play during our scheduled "open bounce" times. Please see our Open Bounce page for more information.

Do I have to know my head count and other options when I reserve my party?

No. We will call you about 5 days before your scheduled party date to confirm your head count. You can place an order for food and other add-ons at that time.

I don't think 45 minutes is enough time in the party room, can we have it for longer?

Based on our party scheduling, we cannot offer an extended stay in the party room, however, it is our experience that our party hosts do an excellent job of making the celebration, be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take unopened gifts home so that the children can enjoy their meal and good company in our facility and then open presents leisurely at home.

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Step 2: Request a Reservation

Step 3: Download a Waiver

Step 4: Get Directions

Clean, Indoor, Climate-Controlled, Inflatable Fun!

Can I bring in my own food and drinks?

You are welcome to bring in your own cake. However, if you would like to serve a meal, we ask that you use our menu. We have relationships with local restaurants to cater food. They deliver hot right when you are leaving your bounce room, so it will be ready right when you are. If you would like us to provide drinks only, they are available for 99 cents and again, it is a bottomless cup. NO OUTSIDE FOOD OR DRINKS ARE ALLOWED EXCEPT FOR CAKE.

Can I order extra pizza or other food once my party has begun?

No. We must order food products the day before your party so that all meals are prepared to order with fresh ingredients. We do not maintain extra food products at the BounceU premises.

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