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Home >> Locations
>> Wisconsin >> Madison, WI >>
Frequently Asked Questions 4009 Felland Road, Suite 102,
Madison, WI 53718 (608) 244-4386 Private
Parties Party
Amenities Open
Bounce
F.A.Q. BounceU Gift
Shop
Reservations
Waiver Directions F.A.Q. - General
F.A.Q. - Food &
Cake Is there an age limit? BounceU is suitable for ages 3 to adult. Walkers
up to 3 years can go in, but should have an adult
accompanying them since the equipment is quite big.
Non-walkers and young toddlers are NOT recommended to go on
the equipment. We do encourage adults to participate
in the bounce rooms. They tend to have as much, or
even more, fun than the kids. Can we just come in and play? You are welcome to come in to play during our scheduled
"open bounce" times. Please see our Open
Bounce page for more information. Do I have to know my head count and other
options when I reserve my party? No. We will call you about 3 days before your
scheduled party date to confirm your head count. You
can place an order for food and other add-ons at that
time. You say that the party includes up to 25 people. What if some parents want to stay and watch? Do they count as part of the 25? The 25 person limit applies only to those participants who are going to play on the equipment. Parents are welcome to participate, but would then count as part of the 25. If they choose not to participate on the equipment, they are welcome to stay and watch. However, there is not a lot of extra seating in the bounce rooms and the party rooms cannot comfortably seat more than 40 people. Can we have the bounce room for longer than an
hour and 15 minutes? Generally, this is plenty of bounce time. It is like putting the kids on a treadmill for an hour without stopping. They are usually pretty hungry and thirsty at that point. Please call the store for more details if you are interested in purchasing more bounce time for your party. I don't think 45 minutes is enough time in the
party room, can we have it for longer? It is our experience that our party hosts do an excellent job of making the celebration, be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take unopened gifts home so that the children can enjoy their meal and good company in our facility and then open presents leisurely at home. Please call the store for more details if you are interested in purchasing more party room time. Can we bring confetti, pinatas or other decorations for the party room? No messy or dangerous party supplies can be brought into the party rooms. If these items are used, you may be subject to a clean-up fee. Decorations can not be taped onto the walls. Can I bring in my own food and
drinks? You are welcome to bring in your own cake or ice cream.
However, if you would like to serve a meal, we ask that you
use our menu. We have relationships with local
restaurants to cater food. They deliver hot right
when you are leaving your bounce room, so it will be ready
right when you are. NO OUTSIDE FOOD OR
DRINKS ARE ALLOWED EXCEPT FOR CAKE OR ICE CREAM. I don't want to serve a full meal can I bring in my own snacks? We have snack food options available; see the Party Amenities page for more information. Please do not bring in food other than your party cake or a small container of ice cream. If I am bringing in my own cake, do I need to bring in my own plates and napkins? Yes. We provide all of the paper products if you purchase food items through us. However, we recommend that you bring in your own to accompany food brought in by you. Can I order extra pizza or other food once my
party has begun? No. We must order food products the day before
your party so that all meals are prepared to order with
fresh ingredients. We do not maintain extra food products at the BounceU premises. Birthday Party · Private Party ·
Children's Party · Inflatables · Bounce House ·
Bounce Party · Birthday Parties |
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