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Home >> Locations
>> Arizona >>
Mesa, AZ
>> Frequently Asked Questions 4255 E. McDowell Rd., Suite
101, Mesa, AZ (480) 733-5232 Private
Parties Party
Amenities Open
Bounce
F.A.Q. BounceU Gift
Shop Reservations
Waiver
Directions F.A.Q. - General
F.A.Q. - Food &
Cake Is there an age limit? BounceU is suitable for ages 2 to adult. Walkers
up to 2 years can go in, but should have an adult
accompanying them since the equipment is quite big.
Non-walkers and young toddlers are NOT recommended to go on
the equipment. We do encourage adults to participate
in the bounce rooms. They tend to have as much, or
even more, fun than the kids. Can we just come in and play? You are welcome to come in to play during our scheduled
"open bounce" times. See Open Bounce for more
details. Is there an additional charge for siblings,
parents, and/or caregivers? There is no additional charge for parents/caregivers at
open bounce sessions. If the total children
participants at a party exceed 25, there is a $8.00 charge
for any extra bouncers. Is deposit required? A $75 deposit is required to reserve your party.
Deposit is fully refundable if you cancel at least 14 days
before your event. Do I have to know my head count and other options when
I reserve my party? No. We will call you about 3 days before your scheduled
party date to confirm your head count. You can place an
order for food and other add-ons at that time. You say that the party includes up to 25 people.
What if some parents want to stay and watch? Do they count
as part of the 25? The 25 person limit applies only to those participants who are
going to play on the equipment. Parents are welcome to
participate, but would then count as part of the 25. If
they choose not to participate on the equipment, they are welcome
to stay and watch. However, there is not a lot of extra
seating in the bounce rooms and the party rooms cannot
comfortably seat more than 40 people. Can we have the bounce room for longer than an
hour and 15 minutes? Yes, you can have it for an extra half hour for an
additional $50 Monday thru Friday or extra hour for $100
Monday thru Friday. Can we bring confetti, pinatas or other
decorations for the party room? No messy or dangerous party supplies can be brought into
the party rooms. If these items are used, you may be
subject to a clean-up fee up to $25. Decorations can
not be taped onto the walls. I don't think 45 minutes is enough time in the
party room, can we have it for longer? Yes, you can have it for an extra half hour for an
additional $50 Monday thru Friday. Can I bring in my own food and
drinks? You are welcome to bring in your own cake.
However, if you would like to serve a meal, we ask that you
use our menu. We have relationships with local
restaurants to cater food. They deliver hot right
when you are leaving your bounce room, so it will be ready
right when you are. If you order one of our meals, we
will provide all-you-can-drink. If you would like us
to provide drinks only, they are available for 99 cents and
again, it is a bottomless cup. NO OUTSIDE FOOD OR
DRINKS ARE ALLOWED EXCEPT FOR CAKE OR ICE CREAM. I don't want to serve a full meal, can I bring
in my own snacks? We can provide a party bowl of pretzels, chips or
crackers. Or you can arrange for one of our beautiful
veggie trays. But please do not bring in food other
than your party cake. If I am bringing in my own cake, do I need to bring in
my own plates and napkins? Yes. We provide all of the paper products if you
purchase food items through us. However, we recommend that
you bring in your own to accompany food brought in by you. Can I order extra pizza or other food once my party
has begun? No. We must order food products the day before your
party so that all meals are prepared to order with fresh
ingredients. We do not maintain extra food products at the
BounceU premises. Birthday Party · Private Party ·
Children's Party · Inflatables · Bounce House ·
Bounce Party · Birthday Parties |
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