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Frequently Asked Questions

13211 Chandler Rd.,
Omaha, NE (402) 884-9093
Private
Parties Party
Amenities Open
Bounce
F.A.Q. BounceU Gift
Shop Reservations
Waiver
Directions
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F.A.Q. - General
F.A.Q. - Food &
Cake
Can we just come in and play?
You are welcome to come in to play during our scheduled
"open bounce" times. Please see our Open
Bounce page for more information.
Do I have to know my head count and other
options when I reserve my party?
No. We will call you about 3 days before your
scheduled party date to confirm your head count. You
can place an order for food and other add-ons at that
time.
I don't think 45 minutes is enough time in the
party room, can we have it for longer?
Based on our party scheduling, we cannot offer an
extended stay in the party room, however, it is our
experience that our party hosts do an excellent job of
making the celebration, be it pizza, cake or gifts, fit the
allowed time. Some parents have chosen to take
unopened gifts home so that the children can enjoy their
meal and good company in our facility and then open
presents leisurely at home.
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Step 1: How Can We
Help?
Step 2:
Request
a Reservation
Step 3:
Download a
Waiver
Step 4:
Get
Directions

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Can I bring in my own food and
drinks?
You are welcome to bring in your own cake.
However, if you would like to serve a meal, we ask that you
use our menu. We have relationships with local
restaurants to cater food. They deliver hot right
when you are leaving your bounce room, so it will be ready
right when you are. If you order one of our meals, we
will provide all-you-can-drink. If you would like us
to provide drinks only, they are available for $1.00 and
again, it is a bottomless cup. NO OUTSIDE FOOD OR
DRINKS ARE ALLOWED EXCEPT FOR CAKE.
Can I order extra pizza or other food once my
party has begun?
No. We must order food products the day before
your party so that all meals are prepared to order with
fresh ingredients. We do not maintain extra food
products at the BounceU premises.
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