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Frequently Asked Questions

7611 Galilee Road,
Roseville, CA 1 (800) 640-1385
Private
Parties Party
Amenities Open
Bounce
F.A.Q. BounceU Gift
Shop
Reservations
Waiver Directions
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F.A.Q. - General
F.A.Q. - Food &
Cake
Is there an age limit?
BounceU is suitable for ages 3 to adult. Walkers
up to 3 years can go in, but should have an adult
accompanying them since the equipment is quite big.
Non-walkers and young toddlers are NOT recommended to go on
the equipment. We do encourage adults to participate
in the bounce rooms. They tend to have as much, or
even more, fun than the kids.
Can we just come in and play?
Absolutely! Please see our Open
Bounce page for more information.
Do I have to know my head count and other
options when I reserve my party?
No. We will call you about 3-5 days before your
scheduled party date to confirm your head count. You
can place an order for food and other add-ons at that
time.
You say that the party includes up to 25
people. What if some parents want to stay and
watch? Do they count as part of the 25?
No, parents and children under 2 years old are not
considered as part of the 25 participants. For safety
reasons, however, we cant allow more than 35 bouncers
total.
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Step 1: How Can We
Help?
Step 2:
Request
a Reservation
Step 3:
Download a
Waiver
Step 4:
Get
Directions

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Is there an additional charge for siblings,
parents, and/or caregivers?
There is no additional charge for
parents/care-givers. If the total children
participants exceed 25, there is a $7.95 per child charge
for children age 2-18 years old.
Is deposit required?
A $50 deposit is required to reserve your party.
Deposit is fully refundable if you cancel at least 14 days
before your event.
Can we have the bounce room for longer than an
hour and 15 minutes?
Based on our party scheduling, we cannot offer an
extended stay in the bounce rooms. However, you may
reserve 2 party slots for an additional 1 hour and 15
minutes at the regular party rate.
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I don't think 45 minutes is enough time in the party
room, can we have it for longer?
It is our experience that our party hosts do an excellent job
of making the celebration, be it pizza, cake or gifts, fit the
allowed time. Some parents have chosen to take unopened
gifts home so that the children can enjoy their meal and good
company in our facility and then open presents leisurely at
home. However, we can reserve for you an extra 15 minutes
in the party room for an additional $25 or extra 30 minutes for
an additional $50. Additional party room time can only be
added based on availability and not valid on Saturday.
Can we bring confetti, pinatas or other decorations
for the party room?
No messy or dangerous party supplies can be brought into the
party rooms. If these items are used, you may be subject to
a clean-up fee up to $25.
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Can I bring in my own food and
drinks?
You are welcome to bring in your own cake, cup cake or
ice cream. However, if you would like to serve a
meal, we ask that you use our menu. We have
relationships with local restaurants to cater food. They
deliver hot right when you are leaving your bounce room, so
it will be ready right when you are. Drinks for the
party participants are FREE at BounceU (for up to 25
children on Premier & Spectacular Party and for up to
12 children on Mini Party). Additional drinks are
available for only 99 cents person. NO OUTSIDE FOOD
OR DRINKS ARE ALLOWED EXCEPT FOR CAKE OR ICE CREAM. *You will incur a fee of $50 if non-permitted/outside food is brought to your party.
I don't want to serve a full meal, can I bring
in my own snacks?
We have many snack food options you can select: veggie
tray, fruit tray, cookies, and large party bowl of snacks
(pretzel, goldfish, CHEEZ-IT, or CHEX mix). Please
see Party Amenities page for more
information. But please do not bring in food other
than your party cake. *You will incur a fee of $50 if non-permitted/outside food is brought to your party.
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If I am bringing in my own cake, do I need to bring in
my own plates and napkins?
Yes. We provide all of the paper products if you
purchase food items through us. However, we recommend that
you bring in your own to accompany food brought in by you.
You can also use our plates and napkins for $0.25/person.
Can I order extra pizza or other food once my party
has begun?
No. We must order food products the day before your
party so that all meals are prepared to order with fresh
ingredients. We do not maintain extra food products at the
BounceU premises.
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