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Home >> Locations
>> North
Carolina >> Winston-Salem, NC
>> Frequently Asked Questions 5086 Styers Ferry
Rd., Lewisville, NC 27023 (336)
778-1534 Private
Parties Party
Amenities Open
Bounce
F.A.Q. BounceU
Gift Shop
Reservations
Waiver Directions F.A.Q. - General
F.A.Q. - Food &
Cake Is there an age limit? BounceU is suitable for ages 3 to adult. Walkers
up to 3 years can go in, but should have an adult
accompanying them since the equipment is quite big.
Non-walkers and young toddlers are NOT recommended to go on
the equipment. We do encourage adults to participate
in the bounce rooms. They tend to have as much, or
even more, fun than the kids. Can we just come in and play? You are welcome to come in to play during our scheduled
"open bounce" times. Please see our Open
Bounce page for more information. We typically
have Open Bounce sessions during school holidays and half
days as well. Contact us for more information about
special schedules. Do I have to know my head count and other
options when I reserve my party? No. Go ahead and make your party reservation as
soon as you know your preferred date. We'll telephone
you about five days before your scheduled party date to
confirm your headcount. You can also place an order
for food and other customized items at that time. I don't think 45 minutes is enough time in the
party room, can we have it for longer? It is our experience that our party hosts do an
excellent job of making the celebration, be it pizza, cake
or gifts, fit the allowed time. Some parents have
chosen to take unopened gifts home so that the children can
enjoy their meal and good company in our facility and then
open presents leisurely at home. However, we can
reserve for you an extra 15 minutes in the party room for
an additional $30. Can we have the bounce room for longer than an
hour and 15 minutes? Based on our party scheduling, we cannot offer an
extended stay in the bounce rooms. However, you may
reserve 2 party slots for an additional 1 hour and 15
minutes at the regular party rate. Can we bring confetti, pinatas or other
decorations for the party room? No messy or dangerous party supplies can be brought into
the party rooms. If these items are used, you may be
subject to a clean-up fee. Decorations can not be
taped onto the walls. Can I bring in my own food and
drinks? You are welcome to bring in your own cake.
However, if you would like to serve a meal, we ask that you
use our menu. We have relationships with local
restaurants to cater food. They deliver hot right
when you are leaving your bounce room, so it will be ready
right when you are. If you order one of our meals, we
will provide all-you-can-drink. If you would like us
to provide drinks only, they are available for 99 cents and
again, it is a bottomless cup. NO OUTSIDE FOOD OR
DRINKS ARE ALLOWED EXCEPT FOR CAKE. If I am bringing in my own cake, do I need to
bring in my own plates and napkins? Yes. We provide all of the paper products if you
purchase food items through us. However, we recommend
that you bring in your own to accompany food brought in by
you. Can I order extra pizza or other food once my
party has begun? No. We must order food products the day before
your party so that all meals are prepared to order with
fresh ingredients. We do not maintain extra food
products at the BounceU premises.
Birthday Party · Private Party ·
Children's Party · Inflatables · Bounce House ·
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