BounceU in Clarksburg/Germantown: Frequently Asked Questions
Is there an age limit?
BounceU is suitable for ages 3 to adult. Walkers up to 3 years can go in, but should
have an adult accompanying them since the equipment is quite big. Non-walkers and
young toddlers are NOT recommended to go on the equipment. We do encourage adults
to participate in the bounce rooms. They tend to have as much, or even more, fun
than the kids.
Can we just come in and play?
You are welcome to come in to play during our scheduled "open bounce" times. Please
see our Open Bounce page for more information.
Do I have to know my head count and other options when I reserve
No. We will call you about 3 days before your scheduled party date to confirm your
head count. You can place an order for food and other add-ons at that time.
You say that the party includes up to 25 people. What if some parents
want to stay and watch? Do they count as part of the 25?
The 25 person limit applies only to those participants who are going to play on
the equipment. Parents are welcome to participate, but would then count as part
of the 25. If they choose not to participate on the equipment, they are welcome
to stay and watch. However, there is not a lot of extra seating in the bounce rooms
and the party rooms cannot comfortably seat more than 40 people.
Can we have the bounce room for longer than an hour and 15 minutes?
Generally, this is plenty of bounce time. It is like putting the kids on a treadmill
for an hour without stopping. They are usually pretty hungry and thirsty at that
point. However, you can pay for an extra hour if you would like. Call for pricing
I don't think 45 minutes is enough time in the party room, can we
have it for longer?
It is our experience that our party hosts do an excellent job of making the celebration,
be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take
unopened gifts home so that the children can enjoy their meal and good company in
our facility and then open presents leisurely at home. Call for pricing details.
Can we bring confetti, pinatas or other decorations for the party
No messy or dangerous party supplies can be brought into the party rooms. If these
items are used, you may be subject to a clean-up fee. Decorations can not be taped
onto the walls.
Can I bring in my own food and drinks?
You are welcome to bring in your own cake. However, if you would like to serve a
meal, we ask that you use our menu. We have relationships with local restaurants
to cater food. They deliver hot right when you are leaving your bounce room, so
it will be ready right when you are. NO OUTSIDE FOOD OR DRINKS ARE ALLOWED EXCEPT
FOR CAKE OR ICE CREAM.
I don't want to serve a full meal can I bring in my own snacks?
We have snack food options available; see the Party Add-Ons page
for more information. Please do not bring in food other than your party cake
or a small container of ice cream.
If I am bringing in my own cake, do I need to bring in my own plates
Yes. We provide all of the paper products if you purchase food items through us. However, we recommend that you bring in your own to accompany food brought in by you.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party so that all meals are
prepared to order with fresh ingredients. We do not maintain extra food products
at the BounceU premises.