BounceU in Henderson: Frequently Asked Questions
Is there an age limit?
BounceU is suitable for ages 3 to adult. Walkers up to 3 years can go in, but should
have an adult accompanying them since the equipment is quite big. Non-walkers and
young toddlers are NOT recommended to go on the equipment. We do encourage adults
to participate in the bounce rooms. They tend to have as much, or even more, fun
than the kids.
Can we just come in and play?
Absolutely! Please see our Open Bounce page for more information.
Do I have to know my head count and other options when I reserve
my party?
No. We will call you about 3 days before your scheduled party date to confirm your
head count. You can place an order for food and other add-ons at that time.
I don't think 45 minutes is enough time in the party room, can we have it for longer?
It is our experience that our party hosts do an excellent job of making the celebration,
be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take
unopened gifts home so that the children can enjoy their meal and good company in
our facility and then open presents leisurely at home. However, we can reserve for
you an extra 15 minutes in the party room for an additional $25 or extra 30 minutes
for an additional $50.
Can we bring confetti, pinatas or other decorations for the party
room?
Messy or dangerous party supplies cannot be brought into the party rooms. If you
have a special item that you would like us to consider please call the Desk Manager
for more details. If messy or dangerous party supplies are used, you may be subject
to a clean-up fee up to $25.
Can I bring in my own food and drinks?
You are welcome to bring in your own cake. However, if you would like to serve a
meal, we ask that you use our menu. We have relationships with local restaurants
to cater food. They deliver hot right when you are leaving your bounce room, so
it will be ready right when you are. If you order one of our meals, we will provide
all-you-can-drink. If you would like us to provide drinks only, they are available
for 99 cents and again, it is a bottomless cup. NO OUTSIDE FOOD OR DRINKS ARE ALLOWED
EXCEPT FOR CAKE.
I don't want to serve a full meal, can I bring in my own snacks?
We have many snack food options you can select: veggie tray, fruit tray, cookies,
and large party bowl of snacks (pretzel, goldfish, or CHEX mix). Please see Party
Amenities page for more information. But please do not bring in food other than
your party cake.
If I am bringing in my own cake, do I need to bring in my own plates
and napkins?
Yes. We provide all of the paper products if you purchase food items through us.
However, we recommend that you bring in your own to accompany food brought in by
you. You can also use our plates and napkins for $5 for all paper goods.
Can I order extra pizza or other food once my party has begun?
Maybe. We order food products the day before your party so that all meals are prepared
to order with fresh ingredients. We do not maintain extra food products at the BounceU
premises. However, we will try to accommodate you as much as possible.