BounceU in Paramus: Frequently Asked Questions
BounceU events and policies are designed to make things as easy as possible on you.
We understand that you might need a few clarifications about our parties and facilities,
so we've compiled a list of our most frequently asked questions and their answers.
Is there an age limit?
BounceU is suitable for ages 2 to adult, but all bouncers must be 34 inches or taller and able to walk in order to play on all equipment. Walkers up to 2 years can go in, but should have an adult accompanying them since the equipment is quite big. We encourage adults to participate in the bounce rooms. They tend to have as much, or even more, fun than the kids.
Can we just come in and play?
You are welcome to come in to play during our scheduled "open bounce" times. Please see our
Open Bounce page for more information, or call for our group session request. For Preschool Playdates, please call to make to book a group session. We typically have open bounce sessions on half days and school holidays as well. Contact us at (201) 843-5880 or send us an e-mail at
paramus.nj@bounceu.com for more information on special schedules.
Do I have to know my head count and other options when I reserve my party?
No. We will call you about 4-5 days before your scheduled party date to confirm your head count. You can place an order for food and other add-ons at that time.
Can we have the bounce room for longer than an hour and 15 minutes?
Based on our party scheduling, we cannot offer an extended stay in the bounce rooms.
I don't think 45 minutes is enough time in the party room, can we have it for longer?
Based on our party scheduling, we cannot offer an extended stay in the party rooms
Can I bring in my own food and drinks?
You are welcome to bring your own cake. However, if you would like to serve a meal, we ask that you use our menu. We have relationships with local restaurants to cater food. Your order will be delivered hot to your party room!
We offer Pepsi, Diet Pepsi, Sierra Mist, Orange Crush, Lipton Iced Tea, Root Beer, Lemonade, Hawaiian Punch, Apple Juice, & bottled water, as well as Pots of freshly brewed reg. or decaf coffee.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party so that all meals are prepared to order with fresh ingredients. We do not maintain extra food products at the BounceU premises.