BounceU in Exton: Frequently Asked Questions
Is there an age limit?
BounceU is suitable for ages 2 to adult. Walkers up to 2 years can go in, but should
have an adult accompanying them since the equipment is quite big. Non-walkers and
young toddlers are NOT recommended to go on the equipment. We do encourage adults
to participate in the bounce rooms. They tend to have as much, or even more, fun
than the kids.
Can we just come in and play?
You are welcome to come in to play during our scheduled "open bounce"
times. Please see our Open Bounce page for more information.
Do I have to know my head count and other options when I reserve my party?
No. We will call you about 5 days before your scheduled party date to confirm your
head count. You can place an order for food and other add-ons at that time.
Worried about booking a party before knowing how many kids to invite?
Don't be worried at all. Sign up for the package you feel will best fit your needs at that time. For example, if you sign up for the Premier 18 Party Package but the week of the party discover only 12 kids are coming; we can change the party size up to just 48 hours ahead of the party time.
I don't think 45 minutes is enough time in the party room, can we have it for longer?
Based on our party scheduling, we cannot offer an extended stay in the party room,
however, it is our experience that our party hosts do an excellent job of making
the celebration, be it pizza, cake or gifts, fit the allowed time. Some parents
have chosen to take unopened gifts home so that the children can enjoy their meal
and good company in our facility and then open presents leisurely at home.
Can I bring in my own food and drinks?
You are welcome to bring in your own cake. However, if you would like to serve a
meal, we ask that you use our menu. We have relationships with local restaurants
to cater food. They deliver hot right when you are leaving your bounce room, so
it will be ready right when you are. If you order one of our meals, we will provide
all-you-can-drink. If you would like us to provide drinks only, they are available
for 99 cents and again, it is a bottomless cup. NO OUTSIDE FOOD OR DRINKS ARE ALLOWED
EXCEPT FOR CAKE.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party so that all meals are
prepared to order with fresh ingredients. We do not maintain extra food products
at the BounceU premises.