BounceU in Murfreesboro: Frequently Asked Questions
BounceU events and policies are designed to make things as easy as possible on you.
We understand that you might need a few clarifications about our parties and facilities,
so we've compiled a list of our most frequently asked questions and their answers.
Is there an age limit?
BounceU is suitable for ages 3 to adult. Walkers up to 3 years can go in, but should
have an adult accompanying them since the equipment is quite big. Non-walkers and
young toddlers are NOT recommended to go on the equipment. We do encourage adults
to participate in the bounce rooms. They tend to have as much, or even more, fun
than the kids.
Can we just come in and play?
You are welcome to come in to play during our scheduled "open bounce" times. Please
see our Open Bounce page for more information.
Do I have to know my head count and other options when I reserve my party?
No. We will call you about 3 days before your scheduled party date to confirm your
head count. You can place an order for food and other add-ons at that time.
Can we have the bounce room for longer than an hour and 15 minutes?
Generally, this is plenty of bounce time. It is like putting the kids on a treadmill for an hour without stopping. They are usually pretty hungry and thirsty at that point. However, you can pay for an extra hour if you would like. An extra hour can be added for $100 in addition to the regular party price for Sunday through Friday parties and $125 for Saturday parties if the times are available.
I don't think 45 minutes is enough time in the party room, can we have it for longer?
Based on our party scheduling, we cannot offer an extended stay in the party room, however, it is our experience that our party hosts do an excellent job of making the celebration, be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take unopened gifts home so that the children can enjoy their meal and good company in our facility and then open presents leisurely at home.
Can I bring in my own food and drinks?
You are welcome to bring in your own cake. However, if you would like to serve a meal, we ask that you use our menu. We have relationships with local restaurants to cater food. They deliver hot right when you are leaving your bounce room, so it will be ready right when you are. Drinks are included with all of our parties. Additional 2-liters can be added for $3.00 each. NO OUTSIDE FOOD OR DRINKS ARE ALLOWED EXCEPT FOR CAKE.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party so that all meals are
prepared to order with fresh ingredients. We do not maintain extra food products
at the BounceU premises.