BounceU in Nashville: Frequently Asked Questions
BounceU is suitable for ages 3 to adult. Walkers up to 3 years can go in, but
should have an adult accompanying them since the equipment is quite big.
Non-walkers and young toddlers are NOT recommended to go on the equipment.
We do encourage adults to participate in the bounce rooms.
They tend to have as much, or even more, fun than the kids.
Can we just come in and play?
You are welcome to come in to play during our scheduled "open bounce" times. Please
see our Open Bounce page for more information.
Do I have to know my head count and other options when I reserve my party?
No. We will call you about 3 days before your scheduled party date to confirm your
head count. You can place an order for food and other add-ons at that time.
You say that the party includes up to 25 people. What if some parents want to stay and watch? Do they count as part of the 25?
The 25 person limit applies only to those participants who are going to play on the equipment. Each child may be accompanied by an adult, at no cost. The host parent of the party is responsible for supervision of all party participants. They may or may not choose to ask all parents to remain on site.
Is there an additional charge for siblings, parents, and/or caregivers?
There is no additional charge for parents/care-givers. If the total children participants exceed 25, there is a charge per child for children age walkers-18 years old to bounce only.
Is deposit required?
A $100 deposit is required to reserve your party. Deposit is fully refundable if you cancel at least 14 days before your event.
Can we bring confetti, pinatas or other decorations for the party room?
Our party rooms are brightly decorated. You may bring decorations that are approved by our desk management staff. Outside balloons are not permitted. Pinatas may only be used for decoration.
Can we have the bounce room for longer than an hour and 15 minutes?
Generally, this is plenty of bounce time. It is like putting the kids on a treadmill for an hour without stopping. They are usually pretty hungry and thirsty at that point. However, you can pay for an 45 minutes if you would like. An extra 45 min can be added for $100 in addition to the regular party price. Availability is limited. Please check with store to confirm availability.
Can I bring in my own food and drinks?
You are welcome to bring in your own cake. However, if you would like other food options, please call for additional information.
I don't want to serve a full meal, can I bring in my own snacks?
We can provide a party bowl of pretzels, chips or crackers. Or you can arrange for one of our beautiful veggie trays. But please do not bring in food other than your party cake.
If I am bringing in my own cake, do I need to bring in my own plates and napkins?
Yes. We provide all of the paper products if you purchase food items through us. However, we recommend that you bring in your own to accompany food brought in by you.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party so that all meals are
prepared to order with fresh ingredients. We do not maintain extra food products
at the BounceU premises.