BounceU in Chesterfield/West County: Frequently Asked Questions
*New* Online Invitations!
No time to mail out invitations for your child’s upcoming birthday party? No problem! You can now quickly send all your guests the details of your BounceU party using our new online invitation feature. When you receive your confirmation for your next BounceU party, there will be link included to get started! That’s one less thing for you to worry about and more for your child and friends to look forward to!
Is there an age limit?
BounceU is suitable for all ages. All bouncers must be able to walk and those very small bouncers should have an adult accompanying them since the equipment is quite big. Non-walkers are NOT recommended to go on the equipment.
Can we just come in and play?
Absolutely! Please see our Events Calendar page for more information. Reservations
are required so call early.
Do I have to know my head count and other options when I reserve
No. We will call you about 3-5 days before your scheduled party date to finalize all your party details. You can place an order for food and other add-ons at that time.
You say that the party includes up to 25 people. What if some parents
want to stay and watch? Do they count as part of the 25?
The 25 person limit applies only to those participants who are going to play on
the equipment. Parents are welcome to participate, but would then count as part
of the 25. If they choose not to participate on the equipment, they are welcome
to stay and watch.
Can we have the bounce room for longer than 1 hour?
Based on our party scheduling, we cannot offer an extended stay in the bounce room.
However, it is our experience that most bouncers are ready to move on to the party
(food and drinks) after that amount of time.
I don't think 45 minutes is enough time in the party room, can we have it for longer?
Based on our party scheduling, we cannot offer an extended stay in the party room, however, it is our experience that our party hosts do an excellent job of making the celebration, be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take unopened gifts home so that the children can enjoy their meal and good company in our facility and then open presents leisurely at home.
Can we bring confetti, piñatas or other decorations for the party room?
No messy or dangerous party supplies can be brought into the party rooms. If these items are used, you may be subject to a clean-up fee up to $25.
Can I bring in my own food and drinks?
Due to its personal nature, you are welcome to bring in your own non-refrigerated cake - We'll even throw in any paper products needed for your event, but don’t forget your candles! We cannot allow any other food or drink to be brought into the facility due to storage issues.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party so that all meals are
prepared to order with fresh ingredients. We do not maintain extra food products
at the BounceU premises.