BounceU in Chesterfield/West County: Frequently Asked Questions
*New* Online Invitations!
No time to mail out invitations for your child’s upcoming birthday party? No problem! You can now quickly send all your guests the details of your BounceU party using our new online invitation feature. When you receive your confirmation for your next BounceU party, there will be link included to get started! That’s one less thing for you to worry about and more for your child and friends to look forward to!
Is there an age limit?
BounceU is suitable for all ages. Walkers up to 3 years can go in, but should have
an adult accompanying them since the equipment is quite big. Non-walkers are NOT
recommended to go on the equipment. We do encourage adults to participate in the
bounce rooms. They tend to have as much, or even more, fun than the kids.
Can we just come in and play?
Absolutely! Please see our "open bounce" page for more information. Reservations
are required so call early.
Do I have to know my head count and other options when I reserve
No. We will call you about 5 days before your scheduled party date to confirm your
head count. You can place an order for food and other add-ons at that time.
You say that the party includes up to 25 people. What if some parents
want to stay and watch? Do they count as part of the 25?
The 25 person limit applies only to those participants who are going to play on
the equipment. Parents are welcome to participate, but would then count as part
of the 25. If they choose not to participate on the equipment, they are welcome
to stay and watch.
Can we have the bounce room for longer than 1 hour and 20 minutes?
Based on our party scheduling, we cannot offer an extended stay in the bounce room.
However, it is our experience that most bouncers are ready to move on to the party
(food and drinks) after that amount of time.
I don't think 40 minutes is enough time in the party room, can we have it for longer?
Based on our party scheduling, we cannot offer an extended stay in the party room, however, it is our experience that our party hosts do an excellent job of making the celebration, be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take unopened gifts home so that the children can enjoy their meal and good company in our facility and then open presents leisurely at home.
Can I bring in my own food and drinks?
Due to its personal nature, you are welcome to bring in your own cake - We'll even
throw in any paper products needed for your event! We cannot allow any other food
or drink to be brought into the facility due to storage issues.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party so that all meals are
prepared to order with fresh ingredients. We do not maintain extra food products
at the BounceU premises.