BounceU in Omaha: Frequently Asked Questions
BounceU events and policies are designed to make things as easy as possible on you.
We understand that you might need a few clarifications about our parties and facilities,
so we've compiled a list of our most frequently asked questions and their answers.
Is there an age limit?
BounceU is suitable for ages 2 to adult. Walkers up to 2 years can go in, but should
have an adult accompanying them since the equipment is quite big. We do encourage adults
to participate in the bounce rooms. They tend to have as much, or even more, fun
than the kids.
Can we just come in and play?
You are welcome to come in to play during our scheduled "open bounce" times. Please
see our Open Bounce
page for more information.
Do I have to know my head count and other options when I reserve my party?
No. We will call you about 3 days before your scheduled party date to confirm your
head count. You can place an order for food and other add-ons at that time.
You say that the party includes up to 25 people. What if some parents want to stay
and watch? Do they count as part of the 25?
The 25 person limit applies only to those participants who are going to play on
the equipment. Parents are welcome to participate, but would then count as part
of the 25. If they choose not to participate on the equipment, they are welcome
to stay and watch. However, there is not a lot of extra seating in the bounce rooms
and the party rooms cannot comfortably seat more than 40 people.
Can we have the bounce room for longer than an hour and 15 minutes?
Generally, this is plenty of bounce time. It is like putting the kids on a treadmill
for an hour without stopping. They are usually pretty hungry and thirsty at that
I don't think 45 minutes is enough time in the party room, can we have it for longer?
It is our experience that our party hosts do an excellent job of making the celebration,
be it pizza, cake or gifts, fit the allowed time. Some parents have chosen to take
unopened gifts home so that the children can enjoy their meal and good company in
our facility and then open presents leisurely at home.
Can we bring confetti, pinatas or other decorations for the party room?
No messy or dangerous party supplies can be brought into the party rooms. If these
items are used, you may be subject to a clean-up fee. Decorations can not be taped
onto the walls.
Can I bring in my own food and drinks?
You are welcome to bring in your own cake and ice cream. However, if you would like
to serve a meal, we ask that you use our menu. We have relationships with local
restaurants to cater food. They deliver hot right when you are leaving your bounce
room, so it will be ready right when you are. NO OUTSIDE FOOD OR DRINKS ARE ALLOWED
EXCEPT FOR CAKE OR ICE CREAM.
Can I order extra pizza or other food once my party has begun?
No. We must order food products the day before your party so that all meals are
prepared to order with fresh ingredients. We do not maintain extra food products
at the BounceU premises.