BounceU in Omaha: Frequently Asked Questions
BounceU events and policies are designed to make things as easy as possible on you.
We understand that you might need a few clarifications about our parties and facilities,
so we've compiled a list of our most frequently asked questions and their answers.
Is there an age limit?
BounceU is suitable for any age. Walkers up to 2 years can participate, but should have an adult accompanying them since the equipment is quite large. We do not recommend that non-walkers and young toddlers go on the equipment. We do encourage adults to participate in the bounce stadiums. They tend to have as much, or even more, fun than the kids!
Can we just come in and play?
Yes! Come visit us during our scheduled open bounce times. Check our website's Open Bounce section for information on our sessions. We typically have extra open sessions during the summer and on school holidays as well. Reservations are recommended for any of our open sessions, as space is limited.
Can we have the bounce room for longer than an hour during our private party?
Based on our party scheduling, we cannot offer an extended stay in the bounce room. We can say, though, that most bouncers are ready to move on to the party room for food and drinks after an hour.
Do I have to know my exact number of party guests and order my food and other party options when I reserve my party?
No! Just make your party reservation as soon as you know your preferred date. We'll telephone you about 5 days before your scheduled party date to confirm your guest count. You can also place an order for food and other customized items at that time.
I don't think 45 minutes is enough time in the party room, can we have it for a longer period of time?
Unfortunately, our party scheduling won't allow us to extend party room time. Not to worry, though; BounceU party pros do an excellent job of making the most of your celebration in the party room. Parents may opt to take the guest of honor's gifts home to open later so party guests can enjoy food, drinks and fun while in the party room at a more leisurely pace. Again, we're here to make your party GREAT and stress-free for you.
Do adults count towards my number of party participants?
No - adults may participate or stay during the party and watch the children play on the inflatables or just relax at BounceU and socialize with other parents.
Can I bring in my own food and drinks?
You are welcome to bring in your own cake to a BounceU party, or order one through us if you prefer. The savings are quite substantial if you order a BounceU BUndle for your party. But, if you would like to serve any other food or beverages during your party, we require that you order from our extensive and affordable BounceU menu. This helps us ensure that we are in compliance with safety regulations. Our preferred relationships with local restaurants ensure that we can deliver fresh, hot and delicious food to your party room so it will be ready when you are. Plus, when you order food from our menu, we'll provide paper products and utensils for your entire group.
Can I order extra pizza or other food once my party has begun?
No, because we must order food products the day before your party so that all meals are prepared to order with fresh ingredients. We do not maintain extra food products at the BounceU premises.