BounceU Frequently Asked Questions
Boundless Fun
We’ve got huge inflatable playgrounds, endless games and even a blow-up birthday throne!
100% Private
It’s just you and your invited guests in our enormous bouncy house arenas and party rooms!
Completely Customized
You can tailor every detail of the party experience to make it as special as the birthday kid!
General
Is there an age limit?
BounceU is suitable for ages 2 to adult. Walkers up to 2 years can go in, but since the equipment is quite big and manufacture safety requires minimum heights for riders(34 inches). Children that do not meet the required height will not be allowed to ride. They are encouraged to enjoy the toddler area or any of the interactive games. Non-walkers and young toddlers are NOT allowed to go on the equipment. We do encourage adults to participate in the bounce rooms.
Can we just come in and play?
Yes! You are welcome to come in to play during our scheduled "Open Bounce" times. Please see our Open Bounce page for more information, or our Events Calendar for scheduled Open Bounce times.
Birthday Party
Do I have to know my head count and other options when I reserve my party?
No. We will call you approximately one week prior to your scheduled party date to confirm your head count. You can place your order for food, cake, and other add-ons at that time.
Is a deposit required?
A $75 deposit is required to reserve your party. You may pay over the phone with a credit or debit card. The deposit is applied to the party price and is fully refundable if cancelled at least 21 days before the event date.
"FAQ old" was last updated September 16th, 2019 by
