Last modified: May 12, 2026

We do not sell your personal information.

1. General

FB Holdings, LLC (“we”, “us” or “Fun Brands”) operates the websites located at www.pumpitupparty.com and www.bounceu.com (collectively, the “Site”). We respect the privacy of every individual who visits the Site. This Privacy Statement outlines the types of information we collect when you use the Site, how we use that information, and the circumstances under which we may share that information.

This Statement applies to information we collect:

• On this Site.
• In email, text, and other electronic messages between you and this Site.
• Through your submission of any waivers through the Site or in person, using a kiosk or any other electronic method, at any Pump It Up or BounceU location.

It does not apply to information collected by:

• Us offline (except if you use a kiosk at any Pump It Up or BounceU location) or through any other means, including on any other website operated by us or any third party, or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from the Site.

This Statement will also tell you what to do if you do not want your personal information collected or shared by us. If you have any questions about how we collect, use and share your data, please email us at privacy@fun-brands.com.

2. Your Acceptance of These Terms

Fun Brands reserves the right to change its practices at any time, may update the Privacy Statement at any time and has no obligation to provide you actual notice of these changes. If we do choose to update our privacy practices, we will also update this Privacy Statement accordingly. By using the Site, you signify your consent to our Privacy Statement. If you do not agree with this Statement, please do not use the Site. Your continued use of the Site following the posting of changes to its terms means you accept those changes, and you are responsible for periodically visiting the Site to check for any changes to this Statement. If we make any material changes to how we treat our users’ personal information, we will notify you by publishing a notice on the homepage of the Site. The date this Statement was last revised is identified at the top of this page.

3. Personally Identifiable Information (“PII”)

Personally identifiable information is defined as information that can be used to trace an individual’s identity. Certain types of personally identifiable information exist standing alone, such as your name or social security number. Other types of information turn into personally identifiable information when they are combined with other identifying information that can be linked to a specific individual, such as a date and place of birth or your mother’s maiden name.

There are certain cases where, when you interact with the Site, we may ask you for personally identifiable information. The type of information we collect through the Site may include:

• Information that you provide by filling in forms on the Site. This includes information provided when you request information about hosting an event at a physical location, or any other information you may provide to us or our franchisees.
• We may ask you for information if you report a problem with our Site.
• Records and copies of your correspondence (including email addresses and/or phone numbers) if you contact us.
• Your responses to surveys that we might ask you to complete for customer service purposes.

If you book an event at a Pump It Up or BounceU location, we may use your personally identifiable information to contact you regarding that event, or any follow-up after the event has concluded. If you book an event using the Site, you will be required to provide us with contact information that we may use to contact you before and/or after your event. In the event you create an account with us, you are responsible for maintaining the secrecy of your passwords and any account information.

Personal information does not include publicly available information from government records, or deidentified or aggregated customer information.

We will not collect any personally identifiable information about you unless you provide it to us voluntarily.

4. Disclosure of your PII

When you provide us with personally identifiable information, Fun Brands may:

• store and process that information to better understand your needs, customize your experience, and improve our products and services;
• use that information to contact you via text message, email and postal mail for informational, marketing, and promotional purposes;
• disclose that information to our franchisees for the specific purpose(s) for which you provided that information to us;
• disclose that information to third parties when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of Fun Brands, other users of the Site, or anyone else that could be harmed by such activities; and
• disclose that information to third parties when we believe in good faith that the law requires it.

We limit the ways in which we use the information you provide to us. Except as stated in this Privacy Statement, or as otherwise stated at the time the personally identifiable information is gathered, we will not provide personally identifiable information to third parties. However, certain non-personally identifiable user information may be provided in aggregate form to third parties for legitimate business purposes other than identifying you.

5. Financial Information

Fun Brands may ask you for your credit card number and related personal financial information when you order goods or services from our Site or when you book an event online. We may share this information with credit card processing companies and any other third party that may need the information to process your orders. These organizations have their own privacy and data collection practices, and we have no responsibility for these independent policies. Currently, we use Global Payments for our payment processing through the Site. Their privacy statement and related policies can be found here: https://www.globalpayments.com/privacy-statement.

6. Non-Personally Identifiable Information

Fun Brands may collect information about you that is not personally identifiable. This type of information may include your age, gender, zip code, area code, interests, and preferences. We will not collect any such information about you unless you provide it to us voluntarily. We may share this information in the aggregate with franchisees, advertisers, business partners, sponsors, and other third parties. For example, we may inform a business partner that the users of the Site are X% females and Y% males. This type of non-identifiable data is used by us and our vendors to customize our Site’s content. We may also use the data to make visits to the Site easier, quicker, and better for you and our other users.

We also may track certain information about your visit to the Site, including (without limitation) pages viewed, clickstreams, and searches. Such information is gathered in aggregate and is not linked to any specific users.

7. Location Data

The Site uses Google Maps API(s) to facilitate location data and help you find the closest Pump It Up or BounceU location to where you are located. Pursuant to the Google Maps Platform Terms of Service, use of those features is subject to Google’s Privacy Policy. For information on how Google categorizes location information, please visit here, which explains how Google uses location information. Both the Google Terms of Service and Google’s Privacy Policy are incorporated into this Privacy Statement by this reference.

8. Disclosure of Your Information

We may disclose aggregated information about our users, which does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our franchisees, subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of Fun Brands, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Fun Brands about our users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide us with the information.

9. Information Collected Automatically

Fun Brands may automatically collect non-personally identifiable information about your use of the Site, such as the domain from which you access the Internet (for example, Google.com, if you are connecting from a Google account), the date and time you access the Site, and the Internet address of the website from which you linked directly to our Site. This information will not be linked to personally identifiable information. We may use this information to analyze and enhance our Site and for security purposes, and we may aggregate this information and share the aggregated information with business partners, sponsors, and other third parties.

10. Your Rights and Choices About Your Information

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.

Advertising, marketing, cookies, and other tracking technologies choices:

• Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a “Do Not Track” (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this policy.
• Promotions by the Company. If you do not wish us to use your information to promote our own or products or services, you can opt out by hitting UNSUBSCRIBE on any email you receive from us, or by sending us an email stating your request to privacy@fun-brands.com.

Location data choices:

• Location Data. You can choose whether or not to allow us to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some features may become inaccessible or not function properly.

11. Social Media

We are active on social media. You have the opportunity to comment on social media regarding Fun Brands and the programs, products and services we offer. Any content you post on social media will be treated as non-confidential information. We may post (or re-post) on the Site and our social media pages any comments or content that you post on our social media pages, or on any social media pages controlled by any of our franchisees.

The Site allows you to connect to and share information with various social media. These features may require us to implement cookies, plug-ins, and APIs provided by such social media to facilitate those communications and features.

Anything you post on social media is public information. You agree to hold Fun Brands and its affiliates harmless and without liability for the results of any and all content you post on social media which relates to Fun Brands.

Your use of social media and the collection, use, and sharing of personal data on any social media platform is governed by the privacy policies and terms of the third parties that own and operate those sites, and not by this Statement. We encourage you to review the privacy practices of each social media provider individually.

The Site may also use the advertising services and networks offered by social media to deliver advertising content. Use of these services may require social media to implement cookies or pixels.

12. Your State-Specific Data Privacy Rights

Certain states have unique requirements regarding our disclosure of data practices, while other states offer extra personal data rights and protections. If you are a resident of any of these states, you may have additional privacy rights available to you that are not generally set forth in this Statement. This list of states with specific privacy laws is constantly changing, and this Statement may not reflect the current list of states with such laws, or those laws themselves.

Each of these states provide, either now or in the future, residents of their states with certain rights relating to your personal data, including:

• Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
• Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
• Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
• Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.

13. Exercising Your Rights

The exact scope of these rights vary by state. There are also several exceptions, again on a state-by-state basis, where we may not have an obligation to fulfill your request. If you are eligible and want to exercise any of the rights described above, please submit a request by either:

• Calling us at (844) 224-3177
• Filling out the online form here.

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.

You may also make a request to know or delete on behalf of your child by contacting us in the same manner as directed above and providing additional information with respect to the data you are seeking for your child, including specific identifying information so we can verify the relationship.

To appeal a decision regarding a consumer rights request, please email us directly at Privacy@Fun-Brands.com, with a subject line of “Consumer Privacy Rights Appeal”, and follow the procedure for your state of residence for such an appeal.

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

14. Child Online Privacy Protection Act (COPPA)

The Site is not directed at individuals under thirteen years of age, and Fun Brands does not intend to collect any personally identifiable information from such individuals through the Site. If we learn we have collected or received personal data from a person under the age of 18 years old without verification of parent consent, we will delete that information. However, a parent or guardian may use the Site to book an event or inquire about participation at one of our physical locations for a child under the age of thirteen, and if the parent or guardian books such an event, they may be required to submit PII relating to the child. In addition, if you attend any event or activity at a physical Pump It Up or BounceU location, you will be required to complete a waiver for yourself and any minor children who are attending with you. That waiver will request information including the full legal name, date of birth, and gender of the person(s) attending the event or activity, among other information which may constitute PII.

15. Franchisees

Each individual Fun Brands location may be owned by a franchisee, which is a separate legal entity from us. As a result, we may share certain data with those individual franchisee entities so they can provide products and services to you, send you communications, and for analytical, reporting, and other legitimate business purposes. In addition, information that you share with any individual location or franchisee may be submitted back to us and maintained by us and may be shared with other franchisees. We have no responsibility or liability for the acts or omissions of any third party or any data privacy or security measures of any third party, including any third-party franchisee that may receive access to your data. This Statement only sets forth our business practices with respect to your data and may not apply to what any particular franchisee of Fun Brands chooses to do with data.

16. Links to Third-Party Websites

Some third-party vendors may have links on the Site that take you to other websites not owned or controlled by us. Those external third-party websites may collect personally identifiable information about you. This Privacy Statement does not cover third-party data collection practices. Fun Brands has no control over, and no responsibility for, the data collection practices of any third-party website which you may visit after visiting this Site.

17. Our Site Security

Securing all personally identifiable information associated with our users is of the utmost concern to us. Unfortunately, we can’t ensure or warrant the security of any information you transmit to us or receive from our online products or services, and you choose to undertake those transmissions at your own risk. Once we receive your personally identifiable information, we will take reasonable efforts to ensure its security on our systems.

18. Contact Information

If you have questions or concerns regarding this Privacy Statement and its enforcement by Fun Brands, its employees or its franchisees, you can contact Fun Brands at:

Privacy Issues
c/o FB Holdings, LLC
4343 Outlier Blvd., Ste 300
Phoenix, AZ 85008

privacy@fun-brands.com