We’ve got huge inflatable playgrounds, endless games and even a blow-up birthday throne!
It’s just you and your invited guests in our enormous bouncy house arenas and party rooms!
You can tailor every detail of the party experience to make it as special as the birthday kid!
Is there an age limit?
BounceU is suitable for ages 2 to adult. Non-walkers and young toddlers are NOT recommended to go on the equipment since it is quite big. We do encourage adults to participate in the bounce rooms. They tend to have as much, or even more, fun than the kids.
Can we just come in and play?
Absolutely! Please see our Open Bounce page for more information. We have regularly scheduled sessions each week. Weekend sessions are based on availability. And during school holidays, we will add more Open Bounce sessions. Please call for details or check our Events Calendar for the up-to-the-minute schedule.
Do I have to know my head count and other options when I reserve my party?
No. We will call you approximately one week prior to your scheduled party date to confirm your head count. You can place your order for food, cake, and other add-ons at that time.
Is a deposit required?
A $100 deposit is required to reserve your party. You may pay over the phone with a credit or debit card. The deposit is applied to the party price and is fully refundable if cancelled at least 4weeks before the event date.
Can I bring in my own food and drinks?
You are welcome to bring your own cake or cupcakes. If you would like to serve a meal, however, we ask that you use our menu. We have relationships with local restaurants to cater food, so your order will be delivered hot to your party room! We are sorry, but no other outside food or drink is permitted.
You say that the party includes a certain number of guests. What if some parents want to stay and watch? Do they count as party guests?
No. Adults may stay during the party and watch the children play on the inflatables, or just relax at BounceU and socialize with other parents. They may also participate, as long as they first sign our standard Release and Waiver and are issued a wristband. If still present in the party room, each adult will be charged for unlimited beverages.
Can I have the bounce room for a longer amount of time?
Generally, this is plenty of bounce time. It’s like putting the kids on a treadmill for an hour without stopping. They are usually pretty hungry and thirsty at that point. However, you can pay for extra time if you would like. Please call for pricing details.
Can I order extra pizza or other food once my party has begun?
No. We must order food products 3-4 days before your party to ensure that your food is fresh and arrives on time. We do not maintain extra food products on the BounceU premises.
Can I use my own decorations and/or paper products in the party room?
You are welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, confetti, or piñatas.
If I am bringing in my own cake, do I need to bring in my own plates and napkins?
No. All paper and plastic products are included in your party package, and we are more than happy to supply them. If you would like the paper and plastic items to fit a specific theme, you are welcome to bring your own.
I don't want to serve a full meal. Can I bring in my own snacks?
We have snack food options available; see our Party Add-Ons page for more information. Please do not bring in any food other than cake or cupcakes.
"FAQ" was last updated June 23rd, 2016 by