We’ve got huge inflatable playgrounds, endless games and even a blow-up birthday throne!
It’s just you and your invited guests in our enormous bouncy house arenas and party rooms!
You can tailor every detail of the party experience to make it as special as the birthday kid!
Is there an age limit?
BounceU is suitable for ages 2 to adult. Walkers up to 2 years can go in, but since the equipment is quite big and manufacture safety requires minimum heights for riders, of 34", children that do not meet the required heights will not be allowed to ride. They are encouraged to enjoy the toddler area or any of the interactive games. Non-walkers and young toddlers are NOT allowed to go on the equipment. Bouncing is restricted to children only during open bounce.
Can we just come in and play?
Yes! You are welcome to come in to play during our scheduled "Open Bounce" times. Please see our Open Bounce page for more information, or our Events Calendar for scheduled Open Bounce times.
I forgot my socks! What can I do?
Everyone bouncing on the equipment MUST wear socks. We offer BounceU socks for sale at the front desk.
Inclement weather policy.
BounceU will open and execute you child's birthday party unless the roads are impassable and the state declares a state of emergency. We understand that some of your guests maybe coming from far away so we will allow parties to be rescheduled on the day of the event after the storm has officially hit(we all know the weather forecasters get a lot of storms WRONG). There will be no charge for rescheduling parties due to snow/ice however all parties must be rescheduled within 24hrs
Do I have to know my head count and other options when I reserve my party?
We will send you an email about one week prior to your party with a checklist of items you may want for your event. About three to five days after that we will telephone you to confirm the details of the party. Should we be unable to reach you we will leave a voicemail when available and email you a confirmation attempt letter. If you are having a weekend party and want us to supply the cake, we ask that you are able to provide us with the cake details by Thursday morning.
Is a deposit required?
A $75 deposit is required to reserve your party. You may pay over the phone with a credit or debit card. The deposit is applied to the party price and is fully refundable if cancelled at least 30 days before the event date. Parties cancelled less than 15 days prior to the party date will be charged the full price of the event. Rescheduling of your party within 21 days of the event will result in a $50.00 reschedule fee.
Can I bring in my own food and drinks?
You are welcome to bring your own cake or cupcakes. If you would like to serve a meal, however, we ask that you use our menu. We have relationships with local restaurants to cater food, so your order will be delivered hot to your party room! We are sorry, but no other outside food or drink is permitted.
You say that the party includes a certain number of guests. What if some parents want to stay and watch? Do they count as party guests?
No. Adults may stay during the party and watch the children play on the inflatables, or just relax at BounceU and socialize with other parents. They may also participate, as long as they first sign our standard Release and Waiver and are issued a wristband or a hand stamp.
Can I have the bounce room for a longer amount of time?
Generally, this is plenty of bounce time. It’s like putting the kids on a treadmill for an hour without stopping. They are usually pretty hungry and thirsty at that point. Most weekends we are extremely busy and cannot fit in extra time. You are welcome to inquire, but we cannot promise anything. .
Can I order extra pizza or other food once my party has begun?
We can add additional pizza or limited other foods within the first fifteen minutes of your party. We do not maintain extra food products on the BounceU premises.
Best Practice: When ordering food your guests, it's always best to have a little extra than not enough.
Can I use my own decorations and/or paper products in the party room?
You are welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string or confetti.
If I am bringing in my own cake, do I need to bring in my own plates and napkins?
No. All paper and plastic products are included in your party package, and we are more than happy to supply them. If you would like the paper and plastic items to fit a specific theme, you are welcome to bring your own.
I don't want to serve a full meal. Can I bring in my own snacks?
We have snack food options available; see our Party Add-Ons page for more information. Please do not bring in any food other than cake or cupcakes.
Other Ways to Play
What are the camp hours?
Camp hours will be 9am until 5pm, Monday through Friday with the exception of July 4th.
What is the camp sign in/out procedure?
All children will need to be signed in and out by an approved parent/guardian each day. The sign in/out sheet will be in the lobby or the designated pick up stadium. A photo ID will be required at pick up.
What if my child is sick during camp?
Please do not bring your child to camp if they are sick. We will not allow children who are sick to be dropped off, and any child who becomes ill during the program will need to be picked up.
What does my child need to bring to camp?
Each child must wear or bring a pair of socks. Campers are also allowed to bring water bottles. Please do not bring any other personal belongings (other than lunches) as we cannot be responsible for lost or stolen items.
Is a snack included as part of the camp?
Yes, one morning snack and one afternoon snack is included for the camp. You are welcome to bring in your own snack however, we ask that it is something they eat when the others are having snack time as well. Please label anything brought from home with your child’s full name.
Is lunch included as part of the camp?
Lunch may be brought from home, or can be purchased from BounceU on Friday (pizza and drinks $3.25) If your child brings a lunch, please make sure it does not require refrigeration, preparation, or heating. Please label anything brought from home with your child’s full name.
Does my child need to be potty trained to attend camp?
Yes, all children must be fully potty trained.
"FAQ" was last updated June 23rd, 2016 by