We’ve got huge inflatable playgrounds, endless games and even a blow-up birthday throne!
It’s just you and your invited guests in our enormous bouncy house arenas and party rooms!
You can tailor every detail of the party experience to make it as special as the birthday kid!
Is there an age limit?
BounceU is suitable for all ages. We do encourage adults to participate in the bounce rooms.
Can we just come in and play?
Yes! You are welcome to come in to play during our scheduled "Open Bounce" times. Please see our Open Bounce page for more information, or our Events Calendar for scheduled Open Bounce times.
I forgot my socks! What can I do?
Everyone bouncing on the equipment MUST wear socks. We offer BounceU socks for sale at the front desk.
Are there any age/height restrictions?
Yes. For safety purposes, children under 34 inches are NOT permitted in or on the equipment for any reason (even if accompanied by an adult).
Do I have to know my head count and other options when I reserve my party?
No. We will call you approximately one week prior to your scheduled party date to confirm your head count. You can place your order for food, cake, and other party enhancements at that time.
Is a deposit required?
A $100 deposit is required to reserve your party. You may pay over the phone with a credit card. The deposit is applied to the party price and is fully refundable if cancelled at least 2 weeks before the event date.
Can I order extra pizza or other food once my party has begun?
We order food products the day before your party to ensure that your food arrives on time. We do not maintain extra food products on the BounceU premises.
You say that the party includes a certain number of guests. What if some parents want to stay and watch? Do they count as party guests?
No. Adults may stay during the party and watch the children play on the inflatables, or just relax at BounceU and socialize with other parents. They may also participate if they want to have fun themselves.
Can I bring in my own food and drinks?
You are welcome to bring your own cake or cupcakes. If you would like to serve a meal, however, we ask that you use our menu. We have relationships with local restaurants to cater food, so your order will be delivered hot to your party room! We are sorry, but no other outside food or drink is permitted.
Can I have the bounce room for a longer amount of time?
Generally, this is plenty of bounce time. It’s like putting the kids on a treadmill for an hour without stopping. They are usually pretty hungry and thirsty at that point.
If I am bringing in my own cake, do I need to bring in my own plates and napkins?
No. All paper and plastic products are included in your party package, and we are more than happy to supply them. If you would like the paper and plastic items to fit a specific theme, you are welcome to bring your own.
Are gratuities (tips) appropriate?
Gratuities for our staff are always welcome.
Can I use my own decorations and/or paper products in the party room?
You are welcome to use your own decorations and/or paper products in the party room.
"FAQ" was last updated June 23rd, 2016 by