Do I have to know my head count and other options when I reserve my party?
No. We will call you approximately one week prior to your scheduled party date to confirm your head count. You can place your order for food, cake, and other party enhancements at that time.
Is a deposit required?
A $100 deposit is required to reserve your party. You may pay over the phone with a credit card. The deposit is applied to the party price and is fully refundable if cancelled at least 2 weeks before the event date.
If I am bringing in my own cake, do I need to bring in my own plates and napkins?
No. All paper and plastic products are included in your party package, and we are more than happy to supply them. If you would like the paper and plastic items to fit a specific theme, you are welcome to bring your own.
You say that the party includes a certain number of guests. What if some parents want to stay and watch? Do they count as party guests?
No. Adults may stay during the party and watch the children play on the inflatables, or just relax at BounceU and socialize with other parents. They may also participate if they want to have fun themselves.
Can I have the bounce room for a longer amount of time?
Generally, this is plenty of bounce time. It’s like putting the kids on a treadmill for an hour without stopping. They are usually pretty hungry and thirsty at that point.
Can I use my own decorations and/or paper products in the party room?
You are welcome to use your own decorations and/or paper products in the party room.
Can I bring in my own food and drinks?
You are welcome to bring your own dessert. If you would like to serve a meal, we ask that you use our menu. We have relationships with local restaurants to cater food, so your order will be delivered hot to your party room! No other outside food or drink is permitted.
Can I order extra pizza or other food once my party has begun?
We order food products the day before your party to ensure that your food arrives on time. We do not maintain extra food products on the BounceU premises.